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HOW TO BOOK YOUR HOLIDAY
When you are ready to make a booking please call during office
hours. Immediate availability will be confirmed to you. Any
holiday booked less than 8 weeks prior to departure must be
paid in full at the time of booking. Any holiday booked more
than 8 weeks prior to departure will require a deposit, as
stipulated, and the remaining balance is payable 8 weeks prior
to departure.
DEPOSITS
This is applicable to bookings more than eight weeks before
departure. The deposit for the rental of the villa is 25%
of the total rental. This deposit is non refundable.
A confirmation receipt will be issued to you when the deposit
has been cleared. Please note that the balance must be paid
eight weeks prior to your departure, should the balance not
be received the booking will be cancelled.
FULL PAYMENT
This is required for bookings less than eight weeks before
departure. Full payments are for the total villa rental. Swift
payment would be appreciated, we will then forward full confirmation
details and final details for your holiday arrangements approx
2-3 weeks before you travel.
VILLA INFORMATION
All of our villas have been carefully selected and are described
in the attached brochure and website. The villas are privately
owned and belong to individual owners reflecting their own
personal tastes in furnishing, decoration and location. The
villas are very comfortable, modern and clean throughout,
villa managers and agents are totally responsible for upkeep,
general maintenance and maid service. All properties are fully
equipped for self-catering purposes and have refrigerators
and cooking facilities, for full descriptions please see individual
villa information, should you have any questions or queries
please ask.
All linen and towels are supplied, except beach towels. Gas,
water, electricity, are inclusive in the villa price. A private
swimming pool, terrace furniture and BBQ is provided in most
of our properties to enhance the enjoyment of your holiday.
Most of our properties will be able to supply any extra bed
requirements, please ask for details.
Almost all of our villas have television. Satellite TV where
advertised does not include access to subscription channels.
No guarantee is applicable of the receivability of any specific
channel or the function of UK Sky cards.
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LOCAL
MANAGEMENT
Prior to your departure we will send you the local Villa Manager
/ Agent's name, address, telephone number and emergency telephone
number. They are responsible for the day to day running of
the villa and any related problems that may arise with the
property and will be your first point of contact. As many of our guests request privacy, we
do not have a resort representative.
BREAKAGES
Unlike many of our competitors in the majority of villas we
do not collect a damage deposit prior to departure.. We have
agreements with all of our owners that should any breakages
or damage occur the guest will be charged and make payment
locally. Please, therefore, ensure that you report any damages
or breakages to the Villa Manager or maid as quickly as possible.
Some exceptions may arise with same sex bookings and travelling
parties under the age of 21 and luxury properties (details
on request).
MAID SERVICE
The maid will visit your villa at least once per week and
they are responsible for general cleaning, linen change once
per week and towels twice per week, please note that they
do not work on Sundays, national or local holidays. The maid
will not wash-up dishes or clean the barbeque, so please ensure
this is cleaned before your departure. In some of our properties
the maid/caretaker may live in private quarters within the
grounds of the villa. The maids are well aware of our clients
privacy and respect our wishes in keeping at a discreet distance.
Properties include Alfarobeira, Lucia, Poco, Irene, Romao,
Nandes and Orquidea. Please ask if you require further details.
With regard to laundry service, most of our villas have washing
machines which are generally for the maid's use. The maid
will be happy to show you how to operate the washing machine
or allow you access to the utility room if it is locked. In
villas without washing machines, maids will happily do personal
laundry for a small charge, payable locally. Please note that
you are kindly requested to vacate your villa at 10.00 a.m.
on your day of departure so that maids may prepare for the
arrival of incoming guests. Your villa will usually be ready
upon your arrival from 2 p.m.
It is customary to leave a tip for your maid at the end of
the holiday. However, this is at your own discretion.
SERVICE INFORMATION
At the time of print all descriptions are given by us in good
faith and care is taken to ensure utmost accuracy.
Should any known changes arise in any of the villa descriptions
or facilities we will endeavour to inform you. You should
note that on few occasions certain facilities may require
maintenance and may be temporarily withdrawn from use, however,
should any problems arise our villa manager will react with
speed to rectify any problems.
COT HIRE
Should you wish to rent a cot or high chair a charge of £35
per week is applicable. Some guests prefer to take their own
travel cot, this is perfectly acceptable. Please reserve these
items when making your accommodation booking.
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PASSPORTS
AND VISAS
At present no visas are required for people holding British
passports.
If you hold any other passport (including British commonwealth)
please ask for advice or contact your appropriate embassy.
It is the responsibility of the guest to ensure that their
documentation is in order.
INSURANCE
The E.C. law dictates that no one should travel without adequate
travel insurance. Please ensure that all party members are
covered, on no occasion should you ever travel abroad without
comprehensive travel insurance.
FLIGHTS
Low cost flights now operate every day into Faro airport. Charter flights to Faro operate mainly on Thursdays, Saturdays
and Sundays. Please be aware of our villa changeover day, as this may not correspond with flight availability.
CAR HIRE RENTAL
We strongly recommend car hire especially as some villas are
in a remote area but more importantly because it gives you
complete flexibility to discover the Algarve enhancing the
enjoyment of your holiday.
We would be pleased to recommend and refer your car hire enquiries.
The car hire company act as agents for Garve rental a local
car hire company in the Algarve offering a first class professional
service. They will meet your flight at Faro and show you to
your waiting car explaining local driving regulations and
showing you the cars functions. Pre-booked car hire rental
prices are usually cheaper than rates offered locally, prices
include taxes, insurance, CDW, unlimited mileage, maintenance
and breakdown. We encourage you to book early as car groups
availability are limited.
GOLF BOOKINGS
We would be delighted to refer you to a local golf agency
who can book all your golf requirements and pre book requested
tee – off times at all the major golf courses in the
Algarve. Please call for further details.
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